Child Safety Standards

01Our commitment

Moodzy is a free, real-time, location-based app for finding people and short-lived local events near you. It is platonic social connection — there is no swiping and no romantic matching, and it is explicitly not a dating app. That positioning matters here: the whole point of Moodzy is meeting real people, sometimes in person, and that only works if it is safe for the youngest people allowed on it.

We have built Moodzy with child safety as a non-negotiable part of the product, not an afterthought. Our commitments are simple:

• We do not tolerate child sexual abuse or exploitation in any form. Not content, not conduct, not attempts.
• We moderate proactively and reactively — using automated filters and human review, and acting on every report.
• We protect minors' data and location by design — exact location is never exposed, and we do not run behavioural tracking or targeted ads at anyone, children included.
• We cooperate with authorities and report child-safety violations to the appropriate bodies.

These standards apply to everyone on Moodzy, everywhere we operate, with no exceptions.

02Our standards against CSAE

Child sexual abuse and exploitation (CSAE) covers a broad range of harms, and all of it is banned on Moodzy. This includes, without limitation:

• Child sexual abuse material (CSAM) — any image, video, or depiction that sexualises a minor, real or computer-generated.
• Grooming — building a relationship or trust with a minor to sexually abuse, exploit, or manipulate them.
• Sextortion — threatening or coercing a minor over sexual content.
• Solicitation — asking a minor for sexual content, contact, or a meeting, or offering the same.
• Sexualising a minor in messages, profiles, event content, photos, or shared location pins.
• Trafficking, advertising, or facilitating any of the above.

When we identify this content or behaviour, we act immediately and in this order:

1. Remove the content instantly.
2. Ban the account and block the device and phone number from returning.
3. Preserve the relevant evidence and moderation logs.
4. Report to the appropriate authorities — including NCMEC (the National Center for Missing & Exploited Children) and/or Indian law-enforcement, as applicable, in line with the POCSO Act.

How we detect it: every message, profile, and photo shared in chat passes through profanity and image-moderation filters, and our team reviews reports and flagged content. We combine this proactive moderation with reactive moderation — meaning we act on what users report as well as what our systems catch.

03How we protect minors

Beyond banning abuse outright, Moodzy is built so that being a younger user is safer by default. The same safety features that protect every user do extra work for minors:

• Approximate location only. The location shown to other people is randomized with roughly a 100–300 metre offset on our servers. A minor's exact coordinates are never shared with anyone — not other users, not advertisers (we have none), not anyone.
• Phone numbers and emails are never exposed. Your phone number is used only for login and account security, is encrypted at rest, and is never shown to other users.
• No behavioural tracking, no targeted ads. Moodzy is completely free with no advertising and no behavioural or ad tracking. We do not profile minors or direct targeted advertising at them. We do not sell, rent, or trade personal data.
• Ghost Mode. Any user can browse invisibly, so a minor can look around without appearing on the map.
• Report and Block, everywhere. You can report or block a user from their profile, from a chat, or from an event — with no back-and-forth required.
• Reviewed moderation. We keep moderation logs and review reports, and we have account suspension and ban tooling to act on them.
• Real-world meetup safety. Meeting someone in person carries inherent risk. We encourage everyone, and especially younger users, to meet in public places, tell someone where they are going, and trust their instincts. Moodzy is a neutral platform and is not a party to any in-person meetup.

For more on how we handle data and safety generally, see our Privacy Policy and Community Guidelines.

04Age and parental consent

The minimum age to use Moodzy is 13. Anyone under 18 is treated as a minor (a "child") for the purposes of these standards and our privacy practices.

Age assurance

We collect a date of birth to determine age and to apply our minimum-age requirement, and we design age-appropriate protections around it — for example, never exposing exact location and never running behavioural tracking or targeted advertising. If we learn that someone is under 13, or that an under-18 account does not have the required parental consent, we act to remove or restrict the account. Age assurance is an area we continue to strengthen over time.

Verifiable parental consent (under 18)

Under India's Digital Personal Data Protection (DPDP) Act 2023, processing a child's (under-18) personal data requires the verifiable consent of a parent or lawful guardian. It is Moodzy's policy and commitment to require and rely on such consent for users under 18, and we do not carry out tracking, behavioural monitoring, or targeted advertising directed at children.

05How to report a child-safety concern

If you see something on Moodzy that puts a child at risk, please tell us. Reports go to a real person and are treated as a priority.

• In the app: use Report from the user's profile, the chat, or the event. Tell us what you saw and where — that helps us act faster.
• By email: contact our child-safety point of contact at grievance@moodzy.club. Please include any usernames, links, or details that help us find the content.
• In an emergency: if a child is in immediate danger, contact your local law-enforcement / emergency services right away. In India you can also reach Childline at 1098. You can report child sexual abuse material to NCMEC's CyberTipline at report.cybertip.org.

We acknowledge complaints within 24 hours and work to resolve them within 15 days, in line with India's IT Rules 2021. Child-safety reports are escalated ahead of that wherever the situation calls for it.

06Child-safety point of contact

We maintain a designated point of contact for child-safety matters, so reports and questions reach the right person directly.

This contact also serves as our Grievance Officer for child-safety issues under India's IT Rules 2021 and the DPDP Act. For other types of reports, see our Grievance Redressal page.

07Legal compliance

These standards are written to meet our obligations under applicable child-protection law and platform policy, including:

• POCSO Act (Protection of Children from Sexual Offences) — India's framework for protecting children from sexual offences.
• DPDP Act 2023 and DPDP Rules 2025 — including verifiable parental consent for under-18 users and limits on tracking and targeted advertising to children.
• IT Act 2000 and the Intermediary Guidelines (IT Rules) 2021 — including grievance redressal and timely action on unlawful content.
• Google Play and Apple child-safety requirements — including standards against child sexual abuse and exploitation (CSAE).

Global users are afforded equivalent GDPR / CCPA-style protections. Where the law requires it, we disclose data to authorities and cooperate with lawful child-safety investigations.

These standards work alongside our Terms of Service, Privacy Policy, and Community Guidelines. We review and update them as our product and the law evolve.